Please read these Terms & Conditions carefully before using the 11vip platform. By accessing or using our services, you agree to be bound by these terms.
Last updated: May 2026 | Applicable jurisdiction: Philippines
You must be at least 21 years of age and a resident of the Philippines to register and use 11vip services.
All games on 11vip use certified random number generators. Manipulation, collusion, or cheating of any kind is strictly prohibited.
All transactions are processed in Philippine Peso (₱). Deposits and withdrawals are subject to verification and applicable processing times.
You are solely responsible for maintaining the confidentiality of your 11vip login credentials. Do not share your account with others.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member," "User," or "You") and 11vip ("the Platform," "we," "us," or "our"). By creating an account, accessing, or using any part of the 11vip platform at https://11vip.one, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the 11vip platform.
These Terms govern your access to and use of the 11vip online gaming platform, including all games, features, promotions, payment services, and customer support offered through https://11vip.one and any associated mobile interfaces. These Terms apply to all users of the 11vip platform, whether registered members or visitors.
By registering an account with 11vip, you confirm that:
11vip reserves the right to update or modify these Terms at any time. Continued use of the platform following any such modification constitutes your acceptance of the revised Terms. We will endeavor to notify registered members of material changes via email or platform notification.
To register and use the 11vip platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the platform:
When registering, you agree to provide accurate, current, and complete information. 11vip may require identity verification documents (government-issued ID, proof of address, or other documentation) before processing withdrawals or as part of our Know Your Customer (KYC) compliance obligations.
You are solely responsible for all activity that occurs under your 11vip account. Specifically, you agree to:
11vip will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. Any activity conducted through your account will be deemed to have been authorized by you unless you have notified us of a security breach in accordance with the above.
Accounts are non-transferable. You may not sell, transfer, or assign your 11vip account or any rights associated with it to any other person.
All financial transactions on 11vip are conducted in Philippine Peso (₱). The following terms apply to deposits and withdrawals:
Anti-Money Laundering: 11vip complies with applicable Philippine anti-money laundering (AML) regulations. We are required to report suspicious transactions to the relevant authorities. All members are subject to AML screening as part of our compliance obligations.
11vip offers various bonuses and promotional offers to eligible members. The following general terms apply to all bonuses unless otherwise specified in the individual promotion terms:
All games available on the 11vip platform are governed by individual game rules, which are accessible within each game interface. The following general gameplay terms apply across all 11vip games:
The following conduct is strictly prohibited on the 11vip platform. Violation of any of the following may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine authorities:
All content on the 11vip platform — including but not limited to the 11vip brand name, logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive property of 11vip or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the 11vip platform solely for your personal, non-commercial entertainment purposes. You may not:
11vip collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the 11vip platform, you consent to the collection and use of your personal information as described in the Privacy Policy.
We implement industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and 11vip cannot guarantee absolute data security.
For full details on how we handle your data, please review our Privacy Policy.
To the fullest extent permitted by applicable Philippine law, 11vip, its directors, officers, employees, agents, and licensors shall not be liable for:
The 11vip platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors.
Gambling Risk Acknowledgment: You acknowledge that gambling involves financial risk and that you may lose money. 11vip is not responsible for any financial losses incurred through the use of the platform. Please gamble responsibly. If you feel your gambling is becoming a problem, visit our Responsible Gaming page.
11vip reserves the right to suspend, restrict, or permanently close any member account at its sole discretion, with or without prior notice, in the following circumstances:
Upon account closure, any real-money balance remaining in your account (after deduction of any applicable bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of identity verification. Accounts closed due to fraud or Terms violations may have their balances forfeited.
You may close your 11vip account at any time by contacting our support team at [email protected]. Voluntary account closure requests will be processed within five (5) business days.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the 11vip platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
11vip operates in compliance with applicable Philippine gaming regulations. Members are responsible for ensuring that their use of the platform complies with the laws of their own jurisdiction.
11vip reserves the right to amend, update, or replace these Terms at any time. The most current version of the Terms will always be available at https://11vip.one/terms-conditions. The date of the most recent revision will be indicated at the top of this page.
Where changes are material, we will endeavor to provide reasonable notice to registered members via email or platform notification. Your continued use of the 11vip platform following the posting of revised Terms constitutes your acceptance of those changes.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 11vip support team:
We aim to respond to all inquiries within twenty-four (24) hours. For responsible gaming concerns, please also visit our Responsible Gaming page.
Ready to Play?
Now that you've reviewed our Terms & Conditions, you're ready to enjoy everything 11vip has to offer — live casino, slots, bingo, keno, Super Wheel, and sports betting, all in Philippine Peso. New members get a 100% welcome bonus up to ₱10,000. Must be 21 years or older.